If you have a Yahoo, AOL or iCloud email address link to Slice there should be no problem finding your purchases.
For Gmail email accounts make sure "Show in IMAP" is enabled on the labels/folders you'd like Slice to search. You can find this option in your Gmail settings under labels. If you enabled this setting after you've linked your account to Slice please unlink and relink your email account to Slice.
For Comcast and Cox accounts, Slice is unable to find purchases in folders. If you do have purchases within a folder please move them to your inbox. Once Slice has added them to your account feel free to move them back into a folder.
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