Do I still have to contact the merchant if I mark the shipment as returned? Daisy August 03, 2017 21:26 Updated Follow Yes. Marking an item as returned does not contact the merchant or initiate the returns process with them. Related articles What does the Returns Item option do? How can I make an item as returned? Does the Returns Item remove the cost in my Slice and Dice screen? How long does Slice monitor items for price drops? Help! I accidentally marked my item as returned! Can I unmark the return? Comments 0 comments Article is closed for comments.