How to download your data from the Slice Website:
- Login to your Slice account
- Click on Settings on the top right corner
- Select My Data
- Select Create My File
How to download your data from the Slice Mobile Apps:
- Login to your Slice account
- Tap on Settings in the lower left corner
- Select Manage My Data
- Select Download My Data (You will be redirected to open Slice in your mobile browser)
- Select Create My File
You will then receive a confirmation email notifying you that we have received your request and are preparing your data. Please keep in mind this file may take up to 48 hours to process.
Once your file is complete, you will receive an email from us letting you know that your file is ready to download:
- Follow the link in the email to the My Data (Manage My Data if you are running on mobile) section in your Slice account
- Select the Download link and download the .zip file. The file will be available in your account for 10 days.
Please contact us at https://support.slice.com if you need any additional assistance.
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