FAQs
General
- Help! My iPhone isn't showing my Amazon shipments
- Can Slice find e-receipts in folders?
- What happened to the All My Purchases app?
- Which merchants do you support?
- How does Slice work?
- What can I do with Slice?
Signing up
Help!
- Slice is saying my iCloud password is incorrect
- Slice missed my order/shipping email, what do I do?
- I cannot access my account. Help!
- My email provider is not supported. What can I do?
- I forwarded a receipt to Slice but I am not seeing it my account. Where is it?
- Help! I accidentally marked my item as returned! Can I unmark the return?
Linking Inboxes and Accounts
Security & Privacy
- How to download your data from Slice
- How to Opt Out of having your data included for sale from the Slice Website
- Do you collect information from all of my emails?
- Do you delete or alter the emails in my inbox?
- Will merchants or my friends be able to know what I'm buying?
- Why does Slice need access to my inbox?
How To's
- How do I update my notifications for iOS?
- How do I refresh the app?
- How do I add an order to Slice?
- How do I add a shipment to Slice? (Android)
- How do I track a package?
- How do I link my email account to Slice?(iOS)
Returns
Advanced Amazon Tracking
- Is Amazon Advance Package Tracking available on web?
- Why are my Amazon items in my Slice account missing information?
- What if my Amazon shipment emails are in another email account not linked to Slice?
- Can I add multiple Amazon accounts to my Slice account?
- I added my Amazon credentials, but my existing Amazon shipments haven’t updated with a tracking number. Why?
- Why should I link my Amazon account to Slice?
Price Drops
- What if I return my item?(Automatic Price Drops)
- How long does Slice monitor items for price drops?
- How do I turn on Price Drop Alert notifications?
- Which merchants are supported for Price Drop Alerts?
- What period of time do my purchases get monitored for Price Drop Alerts?
- How do Price Drop Alerts work?